FREQUENTLY ASKED QUESTIONS (FAQs)
No, tickets are not guaranteed. Your request will be included with those received during the registration period from which randomly-selected requests will receive ticket offers.
No. All requests submitted during the registration period have an equal chance of getting tickets. Submitting early or late makes no difference in your chances.
Only two (2) tickets are given per successful request so that the largest number of people can get tickets.
After your request is submitted and verified, you’ll receive an email with a “registration status ID.” You can use the ID with the email address you used to register to check the status of your registration request.
Emails will come from firstname.lastname@example.org to the email address you used for your registration. Make sure you check your email spam or promotions files if you don’t see an email regarding tickets in your inbox by November 14.
Follow the instructions in your confirmation email to use the “registration status ID” to check the status.
No. Only registrants who use the unique redemption code to claim tickets—within the time specified on the email—will be guaranteed tickets. Each redemption code has an expiration date and tickets must be claimed before the code expires.
All tickets offers not claimed by the expiration date will no longer be valid.
Ticket offers are based on the availability dates you provided at registration. If you are unable to use your tickets, consider trading them or gifting them to someone.