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February 16, 2020 - #4718 Music & the Spoken Word

The Music & the Spoken Word broadcast airs live via TV, radio, and internet stream on Sunday at 9:30 a.m. mountain time. For information on other airtimes, visit “Airing Schedules” at


Conductor: Ryan Murphy
Organist: Andrew Unsworth
Narrator: Lloyd Newell
With Bells on Temple Square, LeAnna Willmore conducting

“Praise to the Lord, the Almighty”1
Music: German hymn tune
Lyrics: Joachim Neander; translated by Catherine Winkworth
Arrangement: Mack Wilberg
With Bells on Temple Square

“Brother James’s Air”2
Music: James Leith Macbeth Bain
Lyrics: Psalm 23
Arrangement: Mack Wilberg

Fanfare on the Tune “Song of Agincourt” (organ solo)
Music: Percy Whitlock
Arrangement: Malcolm Riley

“Ring His Glorious Praise”
Music: Patrick W. Meyer
Featuring Bells on Temple Square

“Music in the Air”
Music: African-American spiritual
Arrangement: Ryan Murphy

“O Love That Will Not Let Me Go”
Music: Albert L. Peace
Lyrics: George Matheson
Arrangement: Ryan Murphy
With Bells on Temple Square

1. On the CD  America's Choir.
2. On the CD Heavensong.

The Spoken Word

A Look Inside the Heart

Most of us know what it’s like to be interviewed for a job, hoping our answers to questions impress a potential employer. Some of us have even been on the other side of the desk—asking the questions, trying to identify the right person to hire.

Walt Bettinger is the CEO of a large international company. He has interviewed hundreds of job applicants over the years. When he was asked how he decides who to hire, he explained that he’s most interested in the character of a potential employee. And how does he determine that from an interview? He said that he sometimes schedules interviews at a restaurant for breakfast. He goes early to the restaurant and asks the manager to make a mistake on the job applicant’s order, promising that he will leave a good tip for making the “mistake.” Bettinger wants to see how applicants respond to other people’s mistakes, how they deal with adversity. Do they become angry and frustrated, or are they understanding and patient?

That’s an important piece of information, because mistakes can happen in the workplace, just as they can happen over breakfast. Bettinger explains: “It’s just another way to get a look inside their heart rather than their head. We’re all going to make mistakes. The question is how are we going to recover when we make them, and are we going to be respectful to others when they make them?”1

That’s an important life lesson—whether or not you’re looking for a job.

How we respond to mistakes says a lot about who we really are. You might say it offers a look inside our heart. Are we patient when others slip up? And just as important, how do we react to our own mistakes? Are we compassionate with ourselves? Do we bounce back and try again?

Mistakes, large and small, are part of life—we all make them. So instead of being surprised by mistakes, expect them. Respond with respect, patience, and resilience, not only to others but to ourselves as well. As we do, we’ll have a chance to look inside our heart, and we’ll like what we see.

1. In Adam Bryant, “Walt Bettinger of Charles Sachwab: You’ve Got to Open Up to Move UP,” New     York Times, Feb. 4, 2016.